Formed in 1994 with a vision to provide best-in-class contact centre services and technology solutions through voice, direct mail, online, mobile and social communications. HEROtsc is an outsourcing specialist with ten UK contact centres, employing more than 5,200 trained and experienced people.
The Edd:e circuit level energy monitor was used to provide detailed information about the power use across the site and even which circuit was consuming the most energy. Lighting across the site consumed 78.199kWh per day which produced 42.54kg of carbon emissions. Lighting was identified as a key area for improvement, and UtilityWise worked with HEROtsc to find a solution that would work with the unusual lighting set up, while also halving electricity consumption.
After the lighting was changed a substantial drop in energy use, the new lights more than halved the energy consumption, the same circuits now consume 38.251kWh.